The implementation of
MIS system in the organization is not easy. There are some issues and
challenges which many organizations have faced and these factors impact
organizational processes and products associated with each implementation
stage. In the organization there are number of the employee and customer which
may have access to MIS of the organization and organization must manage the
information such that all the concern people will get benefit from the
management information system. Some of the challenges of managing a diverse MIS
user community in today’s organization are:
Management challenges: when the organization have an
employee coming from different ethnic group then it possess big management
challenges because depending upon the religions and nationalities they have
their own value and belief on everything and to manage their sentimental is big
challenges. Also depending upon the size and the employee of the organization
budgeting also play an important role. These management challenges also include
the general management that describe the continuous flow of the data in the
organization. The organization have to manage everyone in such way that it
create friendly environment in the organization and need to make sure everyone
will get the right information at right time. The communication between the
users must be clear. When there is diverse user there is high chance of the
miscommunication and it’s generate confusion, lack of teamwork, and low
morale. So the communication challenge must be address in timely.
Organization environment challenges:
organizational environment challenges are less tangible and that is describe by
the organization culture, value and belief, change and behavior. Depending upon
the culture of the organization the MIS system must perform. But the culture of
the organization will form after a long time. Then setting the MIS system for
any organization is very difficult because of its culture. Also in the
organization there are number of the employee with different religious
background. They have their own value and belief so the MIS system must provide
information needed to them. For example if there is Hindu and Muslim are
working on same organization then Hindu employee want a holiday in the Dashain
in this case MIS system must generate necessary information to only Hindu
employee. Such that the organization have challenges to manage their own
objective along with the culture of the organization by aligning the culture of
the employee.
Technical challenges: the MIS system should be
compatible with the current hardware and the software. When there is diverse
MIS user community, MIS system must support the various function which able to
provide a relevant information to all user. For example the MIS system must be
able to provide the information in the different language as the user requested.
The technology of the organization must support the MIS system which has an
ability to serve different people which may different from language to
language, different on religion and also different from the country.
Personal challenges: managing individual in the
organization is very much difficult. Each employee has their own capability to
perform the work, also depending upon the age and responsibility, post of the
employee they may seek relevant data for them. So the MIS system must filter the
information to make some privacy in the information. For example the executive
of the organization have an authority to view all the information but all the
employee may not have access to those data. The MIS system must provide
relevant information to only concern user. The ability of the employee also big
challenges. The different employee in the organization may interpret the same
information in different way and their capability is different from each other.
Another challenge may be time management. Depending upon the location and
country the working time schedule of employee may be different. The MIS system
must provide an information in real time. Especially when there is diverse MIS
user community with different nationalities their schedule of working are
different for example the employee working on Nepal have holiday on Saturday
but the employee in western have holiday on Saturday and Sunday. So to manage
the time is big challenge and also depend upon the country there is different
law. The MIS system must be suitable and approval according to the national
law. So the MIS system may need to modify according to law of nation
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